Terms of Service

1. Agreement

These Terms of Service ("Terms") govern access to and use of Product Watch (the "Service"), provided by Adclimb Ltd. By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation.

2. The Service

Product Watch is Google Ads optimisation and analysis software. It allows authorised users to connect Google Ads and Google Merchant Center accounts, view performance data, receive analytical insights, and optionally apply changes back to those accounts (for example negative keywords, listing exclusions, asset updates or Merchant Center custom labels). Features may change over time.

3. Accounts and security

You are responsible for maintaining the confidentiality of your login credentials and for activity under your account. You must provide accurate information and promptly update it. Notify us at info@adclimb.co.uk if you suspect unauthorised access.

4. Google connections and permissions

Connecting Google services requires you to grant Product Watch OAuth permissions. You remain responsible for complying with Google's terms and policies, and for ensuring you are authorised to grant access to the Google Ads and Merchant Center accounts you connect. You can revoke access in your Google Account settings and by disconnecting accounts in Product Watch.

5. Acceptable use

You agree not to:

• Use the Service unlawfully or in violation of Google or advertising platform policies
• Attempt to gain unauthorised access to systems, accounts or data
• Interfere with or disrupt the Service
• Misrepresent your identity or affiliation
• Use the Service to process data you are not entitled to access

6. No guarantee of advertising results

Insights, recommendations and automated or assisted changes are tools to support your decision-making. Adclimb Ltd does not guarantee improved performance, revenue, conversion rates or any particular advertising outcome. You remain solely responsible for campaigns, bids, budgets, creatives and compliance decisions in your Google accounts.

7. Third-party services

The Service depends on third-party platforms including Google Ads, Google Merchant Center and related Google APIs. We are not responsible for outages, API changes, quota limits or policy enforcement by those providers.

8. Intellectual property

Product Watch, including its software, branding and content (excluding your account and Google data), is owned by Adclimb Ltd or its licensors. You receive a limited, non-exclusive, non-transferable right to use the Service as permitted by these Terms.

9. Privacy

Our handling of personal and Google user data is described in the Privacy Policy, which forms part of your agreement with us.

10. Disclaimer of warranties

The Service is provided "as is" and "as available" to the fullest extent permitted by law. Adclimb Ltd disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or free of harmful components.

11. Limitation of liability

To the fullest extent permitted by law, Adclimb Ltd shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service shall not exceed the fees you paid to Adclimb Ltd for Product Watch in the twelve months before the claim (or £100 if no fees were paid), except where liability cannot be limited by law.

12. Suspension and termination

We may suspend or terminate access if you breach these Terms, create risk to the Service or other users, or if required by law or platform policy. You may stop using the Service at any time. Provisions that by nature should survive (including liability limits and intellectual property) will survive termination.

13. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date will change when we do. Continued use after changes become effective constitutes acceptance where permitted by law.

14. Governing law

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, except where mandatory consumer protections provide otherwise.

15. Contact

Adclimb Ltd
Email: info@adclimb.co.uk
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